Author Archives: mediagro

Royalty Free Music to Play to Callers On Hold

When it comes to putting your callers on hold, you want to make sure they wait for you to come back, and not get irritated at the fact you have just made them wait. Selecting the right music tracks to … Continue reading

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Have Fun with your Messages On Hold

If you are planning on installing a telephone message on hold program at your office, or even if you already have one playing to your callers on hold, we recommend you have fun with your script. You want to capture … Continue reading

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Business Email Etiquette

Your business emails are one of the biggest forms of communications you have with the outside world. Think about it, you use it to contact all stakeholders: staff, suppliers and of course customers. It makes sense to set your emails … Continue reading

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American Telephone Messages On Hold

There is one thing the Americans do extremely well and that is advertising – in all forms. My family and I have recently enjoyed a trip to Los Angeles and Las Vegas – and let me tell you, advertising is … Continue reading

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On Hold Fail #2

When you work for a Telephone Message On Hold Company, you tend to really take notice what different businesses play to their callers on hold. Some of them are great, others not so. The other day however, I was on … Continue reading

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5 Fun Ways to Entertain your Customers In Store

Anyone who works in retail knows that you need to stand out from the crowd to draw a crowd. Though this can be a busy industry, so when it’s fast, it is fast – but our retail clients still have … Continue reading

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On Hold Fail #1

As a marketing professional, mother, wife and personal secretary (or so my husband thinks), I am on the phone a lot, and working with telephone messages on hold, I really take note of what people are playing when they put … Continue reading

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Radio On Hold Losing Customers

It is crazy how many companies still play the radio to their callers on hold; especially bigger companies who have large marketing budgets. It blows my mind, because a telephone message on hold program is relatively inexpensive and promotes a … Continue reading

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Social Media Engagement

The world is exploding with social media fever, yet so few businesses really get the potential that social media offers. Or they simply believe it just isn’t worth the time or effort. The thing is, social media offers business a … Continue reading

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Online Audio Advertising Campaigns

Audio advertising is not just limited to the radio, in fact, the Internet has a number of outlets for businesses to get their message out with the use of professionally produced audio productions. And we are not just talking about … Continue reading

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