Category Archives: Advice

On Hold Fail #2

When you work for a Telephone Message On Hold Company, you tend to really take notice what different businesses play to their callers on hold. Some of them are great, others not so. The other day however, I was on … Continue reading

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Media Messages Saves Businesses on APRA and PPCA

Public Performance Tariff Did you know that if you are a small business with only up to 5 phone lines playing the radio or commercial music to callers on hold, you are expected to pay an annual fee of $185.27 … Continue reading

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Audio Blogs

We’ve all heard about the written blog, but did you know audio blogs are just as effective? Commonly referred to as ‘podcasts’ an audio blog can really mix up the content on your website, and hopefully enhance your customers’ experience. … Continue reading

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Audio Sharing next in Social Media

In this digital age we have seen photo sharing, video sharing and story sharing, but haven’t heard much of audio sharing as an online social networking tool. At Media Messages, that’s out business, and whilst we can certainly help with … Continue reading

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How to Choose the Best Voice Artist for Your On Hold Message

Voices are like the people they belong to, no two are exactly the same. There are big booming voices and little tinny voices, old voices and young voices, voices with authority and voices that make you smile. So what makes … Continue reading

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The Importance of Social Media for Businesses

Whether you are a serial tweeter or a internet recluse, social media is no longer a flash in the pan phenomenon, it is a new way of communication that is here to stay. Savvy businesses and individuals have used these … Continue reading

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How Messages on Hold Work

Its a fact you probably know well, that through the course of a normal business day, some callers will be placed on hold, and if your on hold system is not up to par, they may not stay on the … Continue reading

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The Top 5 Superbowl Commercials

Everyone around the world loves the Superbowl, or has at least heard about it. And the thing most people outside of NFL fans watch it for is either the halftime show or the commercials. If you are one of the … Continue reading

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Unique Last Minute Gift Ideas

The clock is ticking down to Christmas and the pressure is on for the last minute shoppers. In case you’re not one of those super organised people who have already bought, wrapped, and shipped their presents weeks ago, here are … Continue reading

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Let the Christmas Season Begin!

Now that it’s officially past December 1st, the holiday season has begun. That means Santa at the shopping centres, the madness of buying the perfect present for everyone on your list, and time to update your telephone on hold messages. … Continue reading

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