Tag Archives: customer service

Sneaky Snake Proves to be One Slippery Customer

Did you hear about the Giant Boa Constrictor in Nerang? It’s a LONG Story. That’s right, we had an exotic pet incident right here in Nerang when the sizable snake was found crossing the road. As HISS-terical  as it may … Continue reading

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How to Choose the Best Voice Artist for Your On Hold Message

Voices are like the people they belong to, no two are exactly the same. There are big booming voices and little tinny voices, old voices and young voices, voices with authority and voices that make you smile. So what makes … Continue reading

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What Charlie Brown and Lucy can Teach Us About On Hold Messages

Its funny how just by putting someone famous into a commercial, we instantly pay more attention to it. Even if that person is an animated character. The much beloved Charlie Brown, Lucy, and Schroeder from the popular Peanuts cartoons feature in … Continue reading

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How Messages on Hold Work

Its a fact you probably know well, that through the course of a normal business day, some callers will be placed on hold, and if your on hold system is not up to par, they may not stay on the … Continue reading

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Want to Work the Best Job in the World?

Want to work the best job in Australia? Applications are now open! After 2009's hugely successful campaign, Tourism Australia has decided to repeat the job offer that attracted 35,00 applicants, this time offering 6 different jobs depending on what your pleasure … Continue reading

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Google Survey about Caller On Hold Time

According to a recent Google survey, results showed that more than 57% of callers were placed on hold when calling into a business. Only 30.2% were willing to wait 1-5 minutes, with 27.6% only willing to wait 1 minute, and … Continue reading

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The Top 5 Superbowl Commercials

Everyone around the world loves the Superbowl, or has at least heard about it. And the thing most people outside of NFL fans watch it for is either the halftime show or the commercials. If you are one of the … Continue reading

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Did You Know We Do Instore Music Too?

So everyone knows that Media Messages is the number one source for quality on hold messages, IVR prompts, and after hours messages. But did you know that we have also recently expanded to include the ability to create instore music … Continue reading

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Unique Last Minute Gift Ideas

The clock is ticking down to Christmas and the pressure is on for the last minute shoppers. In case you’re not one of those super organised people who have already bought, wrapped, and shipped their presents weeks ago, here are … Continue reading

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Media Messages Wins Emerging Business Award

Congratulations to us! We have just been awarded the Best Emerging Business Award for the September round of the Gold Coast Business Excellence Awards. Media Messages started from the humble beginnings as a stand alone studio where the Directors, Ben … Continue reading

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