Monthly Archives: September 2013

Celebrating 9 Years of Telephone Messages On Hold

This week was quite a milestone for the team at Media Messages, as it was the business’ 9th birthday. That’s right, nine fabulous years of producing the most professional, modern and compelling telephone messages on hold for hundreds of businesses. … Continue reading

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Bad Excuses not to Install Telephone Messages On Hold

So you’ve had someone contact you recently about a telephone message on hold program, and well you’re just not quite sold. I mean why would you need a telephone message on hold system when you have staff answering your phone … Continue reading

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How to Avoid Interactive Voice Recording Fails

Call automation can really be hit or miss. Whilst there are many advantages to installing a interactive voice recording (IVR) to your telephone lines, there are also many disadvantages. Below are some tips on how to avoid frustrating IVR. Press … Continue reading

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