Media Messages Australia Blog - Page 6 of 11 - Professional On Hold Specialists!

Feel Like you Need an Adventure? I Have just the Tour Company For You.

Posted on March 15, 2013 by mediagro

Feel like life is getting a little bit boring? Need some adventure or excitement in your life to get you out of the hamster wheel of life? Why not take an Expedition with 5th Element Expeditions? Founder and lifelong adventurer Geoff WIlson has made a career out of living life on the edge, and wants to take you with him on an incredible adventure that will take you to the edge of your comfort zone, challenge you, and exhilerate the adventurer within all of us.

His most recent expedition involved a 3 leg journey. Part one was cycling over 700km up the Cape Road to Cape York in 7 days. The second leg of the journey began at Cape York where a group of kite surfers gathered and proceeded to kite surf 200km from Australia to Papau New Guinea. The third leg is to hike the 93 km Kokoda trek from start to finish. Expeditioners who joined were given the option to do one or all legs of the journey, Due to the immense popularity and enthusiasm for this event last year, 5th Element will be repeating the adventure tour this year, with a professional video crew and a documentary in the works.

And if that's not adventurous enough for you, Geoff is currently training for a solo trek across Anartica later in the year to raise money for the McGrath Foundation and breast cancer awareness. Using skis and kite power to cross the Antartic, and pulling a pink "boob sled" of supplies, Geoff is hoping to use this crazy mission to gain sponsors and raise awareness of the need to support this fantastic charity.

Interested yet? People who have joined Wilson on some of his crazy adventures cannot speak more highly of their experiences. These espeditions have been carefully planned to get you out of the normal and really see what you are capable of, and many come back feeling empowered and refreshed, ready to take on the world.

At Media Messages, we thrive on the new and unexpected and would love to send a representative from our team on one of these fantastic adventures. In the meantime, while we try to convince one of our staff members, we will continue to create quality on hold messages, IVR prompts and instore music packages for businesses. Contact us today to see how our low monthly rates or outright purchase programs stack up to the competition.

Posted in Breaking News, Charity, Clients, Instore Music, Media Messages, On Hold Messages | Tagged adventure, adventure tour, adventure travel, holidays, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program, tours, travel | Leave a comment

Want to Work the Best Job in the World?

Posted on March 8, 2013 by mediagro

Want to work the best job in Australia? Applications are now open! After 2009's hugely successful campaign, Tourism Australia has decided to repeat the job offer that attracted 35,00 applicants, this time offering 6 different jobs depending on what your pleasure it. The campaign targets young working holiday makers from overseas in a bid to raise awareness of the benefits to living and working in Australia.

So what are the jobs? The first one is labelled "Chief Funster" and located in Sydney. Touting perks like a 6 month contract, $100,00 package, this job will be to be a Sydney scenester VIP and write reviews of events and festivals. Not up your alley? What about working in Melbourne as a lifestyle photographer discovering the hippest city spots and local designers, or being an Outback Adventurer, Queensland Park Ranger, or South Australian Wildlife Caretaker?

Each different job will appeal to a different group of working holiday makers, and the competition is open to anyone over the age of 18 who is legally able to work in Australia. So what are you waiting for? Get your application in today and maybe you will win the best job in Australia. At least for 6 months.

Although many of us dream about getting out into nature or going on an exotic adventure, we think we have a pretty good gig working here at Media Messages. We have a tight knit team of experienced sale people, creative writers, audio producers, and technicians who work together to create professional onh ohld messages and on hold music for your business telephones. Contact us today to see why we so love what we do!

Posted in Awards, Breaking News, Creative, Instore Music, Media Messages, On Hold Messages, Social Media, Staff | Tagged audio production, Australia, best jobs in the world, customer service, marketing, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program, win | Leave a comment

Google Survey about Caller On Hold Time

Posted on March 1, 2013 by mediagro

According to a recent Google survey, results showed that more than 57% of callers were placed on hold when calling into a business. Only 30.2% were willing to wait 1-5 minutes, with 27.6% only willing to wait 1 minute, and the highest percentage of 32.3% responding that they are not willing to wait at all.

So how are you as a business responding to these facts? Most businesses will have to put customers on hold at some point in time, whether it’s due to high call volume, being short staffed, or to find an answer to a question. Is your staff making every effort to keep on hold wait times low?

A simple and easy way to address this issue is to consider installing messages on hold onto your telephone system. Media Messages offer several different affordable messages on hold packages, which start at the low price of $14.95 per week. These programs includes free updates to keep your callers up to date with all the latest news and promotions, as well as includes all script writing, voice actor and production fees, and even includes your own state of the art on hold message player.

So don’t wait and keep losing those valuable customers. Give them something interesting to listen to while they wait on hold and they will wait for longer and be happier and easier to deal with. Contact us today to start improving your bottom line now.

Posted in Media Messages, On Hold Messages | Tagged customer service, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program | 1 Comment

The Top 5 Superbowl Commercials

Posted on February 8, 2013 by mediagro

Everyone around the world loves the Superbowl, or has at least heard about it. And the thing most people outside of NFL fans watch it for is either the halftime show or the commercials. If you are one of the many people who may not understand the complex rules involved with gridiron, then this blog post is for you. Below are my top 5 favourite superbowl commercials.

1. Doritos Goat for Sale

2. Viva Young by Taco Bell

3. M & M’s Love Ballad

4. Oreo Whisper Fight

5. Space babies by Kia

All of these ads have a few things in common. They are interesting, funny, and innovative. The advertising teams used out of the box ideas that capture the attention of the consumer and create interest and conversation. Media Messages aims to create this same level of customer interest, using interesting and informative scripts and quality audio production to create professional on hold messages and on hold music. Contact us today to find out how we can help your business.

Posted in Advice, Breaking News, Creative, Media Messages | Tagged advice, audio production, creative script writing, creative team, customer service, marketing, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program, superbowl, superbowl commercials, television, tv commercials | 1 Comment

Experienced Audio Engineer joins expanding Gold Coast Business, Media Messages

Posted on January 31, 2013 by mediagro

Media Messages, part of the Media Group, are thrilled to announce the addition of Experienced Audio Engineer, Matt Innes, to their rapidly expanding team.

Established in 2008 and based in Nerang on the Gold Coast, Media Messages is state-of-the-art, full service, audio production studio specialising in On Hold Messages, Instore Radio, and TV and Radio commercials for their growing list of nationwide clients.

Matt’s impressive career spans over seven years in the radio and recording industry including working for major radio stations like 2 day FM Sydney, B105 Brisbane, Sea FM Gold Coast, Star 104.5 Central Coast, Hot FM and 4TOFM Townsville.

He has received the prestigious Queensland Media Award for Best Promotional Campaign, and worked beside world class audio producers like David Konsky, Matt Nikolic, Mike “Sideshow” Anderson, and Steve Hunt. Another career highlight was his 2011 feature in the International Radio and Production Magazine.

Media Messages Director, Josh Loftus says he is looking forward to the skills and experience Matt’s addition will bring to the company.

“Working in the production industry means you get to know who the best people are and Media Messages prides itself on attracting the best. The end result is that our clients receive the highest level of quality and production for their audio needs.” Mr Loftus said.

“We are in the service industry, and we need to ensure that we not only need, but exceed out client’s expectations, so investment in quality staff is the key to our success,” he adds.

Famous for their 30 Day Free Trial on all products, Messages look forward to discussing your business audio needs.

For more information please contact us.

Posted in Breaking News, Media Messages, Production Studios, Staff | Tagged audio production, marketing, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program | Leave a comment

Did You Know We Do Instore Music Too?

Posted on January 16, 2013 by mediagro

So everyone knows that Media Messages is the number one source for quality on hold messages, IVR prompts, and after hours messages. But did you know that we have also recently expanded to include the ability to create instore music as well?

Instore Music is a great tool for any business, and a much better alternative than playing generic radio or a scratched CD With our instore radio services, you can choose from either ambient royalty free music, or a wide range of the latest commercial music. Both are great options, and it just depends on your budget and your target audience.

And the best news about this new service? You can bundle it with you on hold messages to save even more money! Expand your company profile and create the same branding across your business phone lines and your instore music. Contact us today for more info and to get a quote on this great new feature.

Posted in Breaking News, Instore Music, Media Messages, On Hold Messages, Production Studios | Tagged advice, customer service, instore music, marketing, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program | Leave a comment

The Art of the Pickpocket

Posted on January 11, 2013 by mediagro

Pick-pocketing is an ancient art, made famous in classic books like Charles Dicken’s Oliver. But pick-pocketing is not a skill used only by thieves and criminals, many magicians use the skills in their performances, something that goes back to the first advertised magician pickpocket Fred Brezin in 1906.

Today Apollo Robbins is one of the most famous pickpockets, basing himself in Las Vegas, where many famous magicians travel to see his uncanny abilities.
Through sleight of hand, distraction, and charm, Robbins makes things appear and disappear as if out of thin air, replacing a mans wallet with a fried chicken leg, and having a woman’s engagement ring appear attached to her husband’s key chain in his pocket.

In this video, he shows how he does some of his tricks, with a step by step walk through of stealing a man’s watch. I was amazed at how a few simple moves and strategies can be so effective. At Media Messages, we too believe in simplicity, our process from idea to message creation has been refined into a well running machine.

Once a potential client has spoken with a sales team member and decided which On Hold Message package is right for them, our creative team jumps into action. We send you a questionnaire to get details about your preferred style of read, voice artists, music, and business info. If you are stuck for ideas at this stage, feel happy to browse through some of our industry specific samples and use them for inspiration. We write up your scripts, send for your approval, then get them voiced and produced. Before adding to your telephone system, we send it back to you once more for final approval before installing it. We also offer technicians to visit your business for those who aren’t comfortable or unsure about how to add the program.

Simple and easy, with lots of tech support and helpful employees along every step of the way to make sure your message on hold and on hold music are exactly what you want – that’s our goal.

Posted in Breaking News, Media Messages, On Hold Messages | Tagged audio production, creative team, magic, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program, pickpocket, videos | Leave a comment

How Often Should You Update Your On Hold Messages?

Posted on January 4, 2013 by mediagro

…. On-hold messaging is most effective when the recordings are updated on a consistent basis. Businesses that play the same on-hold recording for months or even years at a time are missing out – and even risk annoying their customers. After you receive your first recording, you may soon realize that you have some new services or products that you would like to add to the messages, or seasonal promotions. It’s always a good idea to change the background music, so that your callers have something fresh and new to listen to. How often a business should update its recordings depends on the particular needs of that business. Some businesses would do just fine with 3 recordings a year, while others may need a new recording each month. This may be one marketing tool you may not want to put “on-hold!”

Posted in Uncategorized | Leave a comment

How to Avoid Holiday Travel Nightmares

Posted on December 26, 2012 by mediagro

Its that time of year when you want to be with the people you love. And those people may or may not be living nearby. Many Australians will travel this holiday season, whether its to see family or to take a holiday. This means an increase in flight volume (and price!) as well as road volume and traffic. It usually also means an increase in temper and annoyance levels within your family.

So how to keep the peace, and your sanity, amid the craziness? Plan ahead. Make sure to have plenty of time to pack, arrive at the airport, or drive to grandmas. Make sure the little ones have snacks and activities to keep them occupied (portable dvd players and headphones are a parent’s best friend!) Talk to your partner or fellow travelers to make sure you are on the same page about the way you travel or holiday – some people like to take it easy, others want to be busy and see everything and everyone.

And lastly, take a cue from that guy in the news, and don’t be afraid to play things by ear and be flexible when things don’t go your way. He didn’t want to pay overweight baggage fees, so instead he put on 60 shirts and 9 pairs of jeans and waddled onto the plane. Unconventional? Yes. But he made the best of his circumstances, which is an important tip for anyone who travels.

At Media Messages, we love to travel and spend time with our families. But we also know how good it is to get back to work and the normalcy of life. When you get back to work, consider setting up your on hold messages and on hold music for your business telephone lines. We have both monthly packages and outright options to suit every type of company.

Posted in Media Messages, On Hold Messages, Production Studios | Tagged holiday travel, how to, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program, tips, travel tips | Leave a comment

Unique Last Minute Gift Ideas

Posted on December 19, 2012 by mediagro

The clock is ticking down to Christmas and the pressure is on for the last minute shoppers. In case you’re not one of those super organised people who have already bought, wrapped, and shipped their presents weeks ago, here are some last minute gift ideas that won’t have your loved ones putting your gift into the re-gifting pile.

For Her:

Kitchen herb garden kit. This one is simple and easy, and you can get the ingredients at any supermarket or hardware store. Simple get a herb plant or two with roots attached , then a cute little pot and maybe some gardening gloves or decorative name stake, and tada, a gift that is actually useful!

Yummy Christmas treat and the recipe or cookbook it came from. Maybe your favourite chef has a great recipe for a fantastic dessert. Instead of just giving the cookbook, why not give them a taste of what they could make? It has a double use, in that treats always come in handy with all the extra guests and parties that happen this time of year.

Picnic set. Give her the promise of a romantic date with an all in one picnic set. It takes the hassle out of an afternoon at the beach or park when all the plates, utensils and even wine glasses are all there ready to go.

Pamper set or voucher. Every woman loves to be pampered no matter their age. So whether its a pretty smelling candle and some fizzy bath salts, or a voucher for a pedicure or spa treatment, this is a gift that is always appreciated.

For Him:

BBQ cook set or accessories. If your man is the king of the grill, then give him some tools worthy of his skills. Whether its a cool new gadget like a rotisserie, or a customisable branding iron – his mates will be impressed and he will be happy.

Collapsible esky bag with beer. When you don’t want to just give him beer (although you know that’s all he really wants), why not put it into an esky bag? They are handy to grab and less bulky than his big esky, so it will come in handy for those golf days with the boys.

Camping gear. If he’s the outdoors type then he probably already has a whole bunch of camping stuff in the garage. But something new, especially coming into camping season is always a great thing. Why not get him a hammock he can string between 2 trees and nap off those lunchtime beers?

CDs/DVDs/video games. Some men love technology, so if your loved one is that type, then his favourite season on DVD or that brand new album or video game will get a lot of use.

Golf/surfing/hiking gear. This one is basically adjustable for whatever their favourite hobby is. Listen in when he talks to his buddies about his passion and look for that thing he keeps glancing at wistfully that all the other guys have.

For Kids:

Something to play in the water with. Its summer and its hot out. Why not get something they can use to cool off with and run some energy out? If your lucky enough to have access to a pool or live near the beach then water toys, lilos, or body boards are the key. Otherwise there is some great backyard fun to be had with slip and slides or things that attach to your garden hose.

A pass to the zoo/amusement park/etc. This one depends on where you live. If you are lucky enough like we are to live on the Gold Coast, you have your pick of the parks, but most of the larger cities have interesting zoos and water parks that kids can have hours of fun at.

Cool project kit. Since it is summer holidays and the last thing you want to hear is “I’m bored”, why not get them an exciting project kit that will be fun and they will secretly learn something? Think cool science kits or build a birdhouse projects.

DVDs. For those rainy afternoons when you just need a break and can’t take hearing that same old Wiggles DVD again. Treat yourself and your child to some new songs you won’t be able to get out of your head.

From our family at Media Messages to yours, wherever you may be, we want to wish you a very Merry Christmas! Remember us for all your on hold message and on hold music needs this holiday season.

Posted in Advice, Media Messages, On Hold Messages | Tagged Christmas, clients, customer service, gift ideas, last minute Christmas gift ideas, last minute gifts, marketing, media messages, messages on hold, on hold message package, on hold messages, on hold music, on hold program | Leave a comment