Media Messages Can Help with Creative Script Writing

Posted on December 12, 2012 by mediagro

Want some messages on hold for your business but don’t know where to start? Bored of the same old corporate droning on about business open hours and location? We can help.

At Media Messages we offer the services of our Creative Team for free with every on hold messages package. These talented writers have years of experience in script writing and work tirelessly to produce quality professional on hold scripts for your business.

Check out some of suggestions for message types on the Creative On Hold Messages That Work page on our website, or listen to one of our more creative on hold messages we created for 9 Design.

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Let the Christmas Season Begin!

Posted on December 5, 2012 by mediagro

Now that it’s officially past December 1st, the holiday season has begun. That means Santa at the shopping centres, the madness of buying the perfect present for everyone on your list, and time to update your telephone on hold messages.

Most businesses want to wish their customers a very happy holidays, as well as inform them about their changed open hours and days. Please make sure, when updating your messages, to consider also updating your after hours message, as you may get some calls that come in on those days your business is closed for the holidays.

We encourage our customers to think ahead and get their holiday ideas into early, as last year we were still getting phone calls on Christmas Eve, asking to update messages. This year we have set our cutoff to December 14th, to allow our team time to draft,  voice and produce your messages.

If you are not currently one of our clients, why not consider using our services to create a professional message on hold or after hours message? We offer competitive pricing and packages that make it an easy way to increase your business bottom line.

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What Forrest Gump can Teach us About Being Successful

Posted on November 29, 2012 by mediagro

Yes, I do realise he is a fictional character and quite simple minded at that, but there is a lot of wisdom in his quotes. After all, he did become a “gazillionaire” and taught Elvis how to dance.

1. “And cause I was a gazillionaire, and I liked doin it so much, I cut that grass for free.” When you love what you do, you become successful, no matter if its cutting grass or trading stocks. Remember the things that were important to you before you became so focused on making money, and keep them in perspective.

2. “Stupid is as stupid does.” Being smart doesn’t always mean having a high IQ, it means making good decisions and being wise with your resources.

3. “When I got tired, I slept. When I got hungry, I ate. When I had to go… you know… I went.” Make sure that while you’re furiously climbing the ladder to success that you are taking the time to look after yourself. It may seem like your getting ahead by working long hours, but it will backfire on you when you burn out or breakdown and have to take weeks or months off to recover.

4. “My Momma always said, “Life is like a box of chocolates. You never know what you’re gonna get.” This one is a classic, and of course had to be included in any famous quotes list. But there is a lot of truth to it, life never turns out the way you planned. Don’t be scared to take a chance and bite into something new, you might just like it.

5. “That’s all I have to say about that.” Know when to speak up and when to shut up.

At Media Messages, we have learned the lessons of Forrest Gump, and applied them to our own business creating on hold messaging for businesses. We are happy to offer any tips on how messages on hold can help improve your company profile and get you on your way to becoming a “gazillionaire”.

 

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How to Think Outside the On Hold Message Box

Posted on November 23, 2012 by mediagro

Its time to change the way you think about your on hold messages. Your program should be so great and interesting that customers are asking to be put pack on hold. Sound like an impossible dream? Well that means its time to think outside the box.

Think about what you would be interested in hearing when you call a company. Wouldn’t it be great to hear game highlights when you call up a sports company? Or how about beauty tips for a hairdresser and beauty salon? What about sound bytes from your latest podcast, or testimonials from happy clients, or samples of your voice over work? Sure you still need to get the necessary information across like open hours, but why not add some entertainment?

While your at it, you can drop the pushy sales pitch. Sure you have a captive audience, but that does not mean they have to sit through you trying to up sell them every single one of your products. Mention a new product or service they might not be aware of and leave it at that. They will ask you if they are interested.

Its time to call up your own company and actually listen to your own on hold music and evaluate it from a outside perspective. If you get bored, listening, then its time to call Media Messages for a much needed update. Our team of creative writers can script an on hold program that matches your business style while infusing a fresh perspective into things. Call us today for your free message.

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31 Year Old Amputee Makes Record for Climbing Skyscraper

Posted on November 16, 2012 by mediagro

Zac Vawter’s bionic leg is controlled by a high tech system which links to his brain similar to the way a normal leg would. This means as he thought about climbing the 103 floors of one of the world’s tallest skyscrapers in Chicago, the motors, chains and belts in his prosthetic leg began to whir to life.

He finished the climb in 45 minutes, to the cheers of fans and researchers. The charity event “Skyrise Chicago” raises funds for the Rehabilitation Institute of Chicago, and was the new bionic technology’s first foray into the public eye.

This event shows a breakthrough for prosthetic technology, meaning amputees will no longer be left with clunky awkward pieces of plastic attached to their bodies, but instead have a working part of the body which can interact with the brain and work together with other parts of the body.

Media Messages applauds this advanced breakthrough, and the many hours of trial and error that is certain to have gone into the creation of the technology. We believe in keeping up with the latest technology, which is why our on hold messages and on hold music uses the latest digital technology to make sure your telephone on hold messages are professional and easy to install  and update.

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What do Sex, Food, and Marketing Have in Common?

Posted on November 8, 2012 by mediagro

More than you realise, when you think about it. From building expectation, to fulfilling desire, to creating memories, and sharing experiences with loved ones, great sex and great food are some of the basic pleasures in life. So how do I justify adding marketing to this partnership? There are several things these pleasures have in common with well executed marketing strategy.

1. Great sex, great food, and great marketing create a desire, then follow through on the promise. We all know what its like to dress up nice, put on an alluring scent, and make ourselves attractive to the opposite sex. Likewise, a good chef knows that presentation is almost as important as taste, and it’s important to create an expectation. Marketing, when done well, can also create an interest and desire for the final product. Remember, though, with all the above, its important to follow through on your promise.

2. Great sex, great food, and great marketing involve other people.  There is a reason why a person with no friends is called a loser, life is just better when there is someone to share it with. Who wants to go to a restaurant alone? Even if you have an amazing meal, the experience will be lessened as you have no one to share it with. Ditto for sex. As for marketing, with the popularity of social media, it has become easy to share with your fans and customers and encourage the interaction.

3. Sharing stories about great sex, great food, and great marketing is fun and happens naturally. Anything out of the ordinary is usually worth sharing, and that once time that involved a whole bunch of sushi and a late night ride in the back of a police car will just get better with telling. When it comes to your marketing strategy, the same is true. Anything that is unusual or interesting will get people talking about your brand.

4. Great sex, great food, and great marketing will keep people’s interest and keep them coming back for more.When you have a good experience, your likely to want to repeat that experience again and again. Once you have established your branding profile, keep true to what works, but like all great sex and great food, don’t be afraid to change things up every now and then and try something new.

Why not try Media Messages for all your on hold messages and on hold music needs? We offer affordable monthly packages with updates built in so you can easily and quickly freshen up your messages on hold. Its a great way to improve your marketing and extend your company branding.

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Hurricane Sandy – The Facts

Posted on November 2, 2012 by mediagro

The United States has been pounded by what people are saying is the worst storm in the country’s 236 year history. I’m sure you have all been hearing all about it on the news and radio, but below I have gathered some of the hard facts of the colossal disaster.

  • Lives lost: 85 in America, 1 in Canada, 67 in the Caribbean
  • People without electricity: 8.1 million
  • Cancelled airline flights: 12,000
  • Highest surge of seawater in Manhattan: 14 feet
  • Patients who had to be emergency evacuated: 700
  • Houses destroyed in subsequent fire: 100
  • Wind speed: 145 kph
  • Tweets about hurricane Sandy: peaked at 400,000 in 1 hour at 10pm the night of landfall
  • Photos posted online showing Sandy: 12 per second
  • Most shared term on facebook: “we are ok”
  • Estimated cost of cleanup: 50 billion dollars
  • Nuclear reactors shut down as a result: 3, with a 4th on alert
  • Insured losses: estimated at between 7-15 billion USD
  • Max snowfall in one area: 2 feet and still snowing
  • Max rainfall in one area: 12.49 inches
  • National guardsmen still on alert: 7,400

All of us here in Australia, and especially the team at Media Messages are sending our thoughts and prayers to those affected.

 

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Ironic On Hold Music

Posted on October 26, 2012 by mediagro

Ever called up a company and listened to really ironic on hold music? Like in that scene from the Simpsons when Homer loses baby Maggie and calls up the missing child hotline only to hear the song “Baby Come Back” while he is on hold.

Some other examples of possible funny on hold situations include:

  • Fire Department: “Burning Down the House”
  • Tow Truck: “I Would Walk 500 Miles”
  • Hospice: “I Just Died in Your Arms Tonight”
  • Weight Loss Centre: “I Like Big Butts”
  • Funeral Home: “Knocking on Heaven’s Door”
  • Insurance Company: “Waiting in Vain”
  • Church: “Don’t Stop Believing”
  • Medical Clinic: “Everybody Hurts”
  • Adult Chat Line: “Making Whoopee”

Have you run into any of these type of situations? Media Messages is your number one choice for professional on hold messages and on hold music, so whether you want ironic or professional style, we can help your business get across the right message.

 

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Felix Baumgartner’s Record Breaking Jump

Posted on October 15, 2012 by mediagro

The Austrian daredevil became the first man to break the sound barrier by jumping out of a capsule more than 39 kilometers above the earth.  For those who can’t even imagine how high that is, most commercial airlines don’t fly above 15 kilometers.  At that height, the curvature of the earth is very visible and the colour of the surrounding atmosphere turns from blue to back. It is literally the edge of space, and required a specially created suit to protect Felix from the consequences of temperatures of minus 68 degrees and the possibility of his blood boiling or his lungs exploding due to the extreme change in air pressure.

The professional skydiver has been preparing for the jump for seven years and planned it to coincide with the 65th anniversary of American pilot Chuck Yeager breaking the sound barrier. His last words before the monumental jump somehow recalled those famous words of Neil Armstrong, “Sometimes you have [to go] up really high to [understand] how small you are.”

How have you kept your business on the edge of technology? Are you the one breaking records, or just willing to sit back and let your competition push the boundaries?

At Media Messages we offer professional on hold messages and music on hold to help propel your business to the next level. Our prices start at $14.95 per week making it is a cost effective marketing tool for any size business.

Call us today to start breaking your own world records.

 

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EFFECTIVE TELEPHONE MESSAGES ONHOLD PROGRAMS – Nufurn

Posted on October 6, 2012 by mediagro

Branding Your Business

As a business owner you go to a lot of effort to brand your business- from your business logo to business cards, from website to television advertisements- but what about your on hold messages? Onhold messages are another important platform that you can use to sell your business to a potential customer or client, especially as it can be the very first time your potential has contact with your business. Utilising your on hold messages to help brand your business is not as difficult as it sounds.

Nufurn, one of our brand new clients have used their On hold Messages to brand their business. As a business selling contemporary and boutique furniture for the Commercial Banquet, Hotel, Restaurant and Club and Bar industries, they wanted their callers to get the same feeling of their business as they would by looking at the website or entering their showroom.

Take a look at the following message from Nufurn’s current on hold program. The creative writer utilised strong descriptive words to brand Nurfurn, giving the caller a strong sense of how the company wants their products to be recognised.

Message 1 FVO: Some words that come to mind when you think about Nufurn? How about Service… Range… Experience… Quality… Affordability… If you are looking for signature furniture for your hotel, restaurant, club, cafe community hall, event management business, school or healthcare facility , then rest assured, we have the right commercial furniture solution for you. One of our experienced account managers will be with you shortly.

Message 10 MVO: To make the very best first impression you need the very best in stunning, innovative, quality commercial furniture, and you will find that right here at Nufurn. We have a long list of clients ecstatic with our furniture. Why not visit our website and take a look at our latest installations, and get inspired about what Nufurn can do for you! Our website is www dot nufurn dot com dot au. That’s N U F U R N dot com dot au.

You can see that Nurfurn has created strong ties to its business name and their commercial furniture. By associating their business brand with descriptive words like Service, Range, Experience, Quality, Affordability, Stunning and Innovative, they are encouraging the listener to want to see Nufurn products and experience Nufurn services for themselves. Being that Nurfurn is a furniture company, the other important part of branding with their on hold messages is to encourage the listener to take a look at their products, in doing so encouraging the listener to want to make a purchase.

Message 5 FVO: At Nufurn, we invite you to pull up a seat and take a look at our most popular products! These include the Barrel Chair, the most widely used event chair in Australia. Or if you’re after the hottest event chairs available then enquire about our patented Gladiator Folding Resin Chair – the only resin folding chair available with steel inserts in the rear legs and seat frame, for unbeatable strength.

Message 6 MVO: The range of commercial furniture available here at Nufurn is second to none! We bring your vision to life with an extensive range of indoor and outdoor seating and tables, ottomans, tub chairs, lounges, portable stages and dry bars. And if you can’t find what you’re after online at www dot nufurn dot com dot au, then simply ask us. We have new designs coming through everyday and we can find what you’re looking for.

The above messages direct the listener to want to take a look at the products and to find out more about them. This keeps the caller on the line and increases the chance the listener will go through with a purchase- an important factor used in the effective branding of your business.

The team at Media Messages are the Australian telephone on hold message experts, and they have a host of ideas on how to best brand your business and on hold messages in an effective manner! Our very experienced creative writers are happy to share these and many other creative ideas that will help you with the aim of increasing your brand awareness and your business.

For more information about how you can get the most out of your telephone on hold music and message program, contact us today on 1300 796 694.

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Telephone: (+61) 7 5502 0264

Fax: (+61) 7 5677 0635

Media Messages
2, 2 Spencer Road
Nerang, QLD 4211